Privacy Policy

Privacy Policy for Luxsmell

Effective Date: 10/15/2024

Luxsmell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, Luxsmell.com. By using the Site, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We collect personal information that you voluntarily provide when you use our Site, including:

  1. Personal Information
  • Name: To personalize your experience and process orders.
  • Email Address: For order confirmations, customer service, and marketing communications (with your consent).
  • Mailing Address: To ship products.
  • Phone Number: For shipping updates and customer support.
  • Payment Information: We use secure third-party payment processors (e.g., PayPal, Stripe). We do not store your credit card details, but these processors may collect and process your payment details.
  1. Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP Address: To monitor Site usage and improve performance.
  • Browser Type and Device: For optimizing user experience across devices.
  • Cookies: Small files stored on your device to enhance user experience, remember preferences, and track Site activity.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill and deliver your purchases, provide updates, and manage payments.
  • Customer Service: To respond to your inquiries and resolve issues.
  • Marketing Communications: To send promotional offers and product updates, with your consent. You can opt out of marketing emails at any time by following the unsubscribe link in our emails.
  • Personalization: To improve your experience by tailoring content, offers, and recommendations.
  • Analytics: To monitor usage patterns and improve our Site and services.
  • Security: To protect against fraud and enhance the security of our Site.
  1. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping providers). These companies are required to protect your information and only use it to perform services for us.
  • Legal Compliance: If required by law, regulation, or legal request, we may disclose your information to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

  1. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how visitors interact with the Site and remember your preferences. You can control or disable cookies through your browser settings, but doing so may limit some features of the Site.

  1. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of the personal information we hold about you.
  • Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Marketing Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in any marketing email or contacting us directly.
  • Cookies: You can manage cookie preferences through your browser settings.

To exercise any of these rights, please contact us at luxsmell2000@gmail.com.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

  1. International Data Transfers

If you are located outside of United States, please note that your personal information may be transferred to and processed in countries with data protection laws different from those in your country. By using our Site, you consent to the transfer of your information to these countries.

  1. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: luxsmell2000@gmail.com
  • Address: 919 W Tonto St, Phoenix AZ, 85007

By using our Site, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Luxsmell with your personal information.