Terms of Service

Terms of Service for Luxsmell

Effective Date: 10/15/2024

Welcome to Luxsmell. These Terms of Service (“Terms”) govern your use of our website located at luxsmell.com, and the services, products, and content offered through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1.Use of the Site

By using the Site, you represent and warrant that:

  • You are at least 18 years old or have the permission of a legal guardian to use the Site.
  • You will comply with all applicable laws and regulations when using the Site.
  • You will not engage in any unauthorized use of the Site, including attempting to access secure areas, upload harmful software, or disrupt the functionality of the Site.
  • Orders and Purchases
  1. Product Availability

All products, including decanted fragrances, are subject to availability. We reserve the right to limit the quantity of any product or to discontinue any product at any time without notice.

a. Pricing

Prices for our products are listed in USD and are subject to change at any time without notice. We make every effort to ensure that prices are accurate, but errors may occur. In the event of a pricing error, we will contact you to confirm your order with the correct price, or cancel the order if necessary.

b .Payment

We accept payments through secure third-party payment processors (e.g. Stripe). By submitting an order, you agree to provide current, complete, and accurate payment information. All payments are subject to the terms and conditions of the payment processor.

c. Shipping

We currently ship only within the united states. Shipping times and fees vary based on the shipping method selected at checkout. We are not responsible for delays caused by the shipping provider or customs in the case of international orders.

  1. Refunds and Returns
  2. Refund Policy

Due to the nature of decanted fragrances, we do not accept returns or offer refunds for opened products, unless the product is defective or damaged during shipment. If you receive a defective or incorrect product, please contact us within 7 days of receipt, and we will work with you to resolve the issue.

  1. Cancellations

Orders may be canceled if the product has not yet been shipped. Once an order has been shipped, it cannot be canceled.

  1. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Luxsmell or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any of the Site’s content without our prior written consent.

  1. User Accounts
  2. Account Creation

You may be required to create an account to access certain features of the Site or to place an order. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

  1. Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms or misuse of the Site. If your account is terminated, you may be prohibited from accessing the Site or creating a new account.

  1. Privacy

Your use of the Site is governed by our Privacy Policy. By using the Site, you consent to the collection and use of your personal information as described in the Privacy Policy.

  1. Limitation of Liability

To the fullest extent permitted by law, Luxsmell and its affiliates, officers, employees, and agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through the Site, including but not limited to errors or omissions in any content or any loss or damage incurred as a result of your reliance on the information provided on the Site.

  1. Disclaimer of Warranties

The Site and all products and services offered through it are provided on an “as-is” and “as-available” basis without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We make no warranty that the Site will meet your expectations, be uninterrupted, secure, or error-free.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Luxsmell, its affiliates, and their respective officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your breach of these Terms, or your violation of any law or the rights of a third party.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site will be resolved exclusively in the courts of [Jurisdiction].

  1. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes to the Terms constitutes your acceptance of the revised Terms.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

  • Email: luxsmell2000@gmail.com
  • Address: 919 W. Tonto ST, Phoenix AZ , 85007

By using the Site and purchasing products through Luxsmell, you agree to these Terms of Service. We encourage you to review these Terms periodically for any updates or changes.