FAQ

Decants

A fragrance decant is a portion of a larger bottle of perfume that’s been transferred into a smaller, travel-friendly bottle. This allows you to try a scent without having to purchase the full-size bottle. We hand-pour our decants using sterile equipment to maintain the quality and integrity of the fragrance.

Yes! We only decant from 100% authentic, original bottles purchased directly from authorized retailers or trusted suppliers. We never deal with fakes, replicas, or knock-offs. Each fragrance is carefully decanted to ensure the fragrance remains as true to its original form as possible.

Decants are a great way to try out a fragrance before committing to a full-size bottle, especially for more expensive or niche perfumes. They’re also perfect for travel or for those who like to switch scents often without cluttering up their collection with large bottles. Decants offer flexibility and affordability without compromising on luxury.

Products

We offer a variety of sizes to suit your needs. We have 1ml, 3ml, 5ml, 8ml and 10ml. Our smaller sizes are perfect for testing a new scent, while the larger ones are great for those who want a longer-lasting supply without purchasing the full bottle.

No. Because we use sterile, airtight bottles and decant in small batches, the fragrance’s integrity is preserved. The scent you experience from the decant will be the same as if it came from the original bottle. We do recommend storing decants in a cool, dry place away from direct sunlight to maintain the fragrance’s quality over time.

Our decants come in high-quality, secure glass or plastic spray bottles. Each bottle is labeled clearly with the name of the fragrance, and we ensure the packaging is both safe and leak-proof during shipping.

Payments

We accept a variety of payment methods to make your shopping experience convenient and secure. These include:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • Apple pay
  • Google pay

Absolutely! We use industry-standard encryption and secure payment gateways to ensure that your payment details are protected. We do not store your payment information on our servers, and all transactions are processed through trusted third-party payment processors.

Shipping

Unfortunately no, we currently only offer shipping within the US. We are hoping to expand to other countries and offer international shipping in the near future.

Shipping costs are calculated based on the destination and size of your order. Standard shipping rates will be displayed at checkout. We also offer free or discounted shipping for orders over a certain amount. Check our promotions or subscribe to our newsletter for updates on free shipping offers.

Shipping usually takes between 3-5 business days.

Please note that these are estimated times and can vary due to factors like public holidays, or shipping delays.

Yes! Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package through the courier’s website. Please allow up to 24 hours for tracking information to become available.

Yes! Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package through the courier’s website. Please allow up to 24 hours for tracking information to become available.

While we do everything we can to ensure timely delivery, sometimes shipping delays occur due to postal service issues. If your package is delayed, please wait a few extra business days before contacting us. If it appears your package is lost, reach out to us, and we’ll help you investigate and resolve the issue.

If you need to update your shipping address after placing an order, please contact us immediately. We can usually make changes if the order has not yet been processed or shipped. However, once the package is dispatched, we won’t be able to alter the delivery address.

Yes, we do ship to PO boxes, but please note that certain carriers may have restrictions when delivering to PO boxes. In such cases, we will use the most suitable courier service for your order.

Returns and Exchanges

Due to the nature of decanting, we cannot accept returns or exchanges on decant purchases. However, if there is an issue with your order, such as a damaged bottle or incorrect product, please reach out to us immediately, and we will make it right.

Orders

We take great care in packaging our products to ensure they arrive safely, but if your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery. We will work with you to resolve the issue by replacing the product, depending on the situation.

You can check the status of your order by logging into your account on our website or by using the tracking number provided in your shipping confirmation email.

General Questions

This depends on the size of the decant and how often you use it. A 3ml decant typically provides about 20-30 sprays, while a 10ml decant offers approximately 100-150 sprays. As for the longevity of the fragrance, if stored correctly, your decant should last as long as the original bottle.

Not at the moment, however  whenever possible, we try to offer decants of rare, limited edition, or discontinued fragrances. These decants may have limited availability, so we recommend checking our store often or signing up for notifications.

Absolutely! We are constantly expanding our collection and love receiving suggestions. If there’s a fragrance you’re interested in but don’t see on our site, contact us, and we’ll do our best to source it for you.

It’s just like using any regular perfume! Simply remove the cap and spray directly onto your skin or clothing. For optimal wear, apply to your pulse points, such as wrists, neck, or behind your ears for the best fragrance diffusion.

We recommend keeping your decants in a cool, dry place away from direct sunlight or extreme heat. This will help preserve the fragrance for as long as possible.

Still Have Questions?

Feel free to reach out to us. Our team is here to help assist you!

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